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Privacy policy

PRIVACY POLICY

voize (Anyvoice Inc.)

205 W 37th St, WeWork 500 7th Ave, New York, NY 10018

Email: privacy@voizeai.com | Website: www.voizeai.com

Effective Date: March 31, 2026


1. Introduction

This Privacy Policy explains what types of personal information Anyvoice Inc. (operating as voize, "voize", "we", "us", or "our") collects, why we collect it, how we use and share it, and your rights regarding your data.

This Privacy Policy applies to all personal information we process in connection with providing our services, including through our websites, mobile applications, and other online platforms (collectively, "Online Services"), as well as our social media profiles.

The terms used in this Privacy Policy are not gender-specific.


2. Data Controller

The entity responsible for processing your personal information is:

Anyvoice Inc. (operating as voize)

205 W 37th St, WeWork 500 7th Ave

New York, NY 10018

Email: privacy@voizeai.com


3. Overview of Data Processing

3.1 Types of Personal Information We Collect

  • Account and registration data (e.g., names, addresses)
  • Content data (e.g., text inputs, photographs, videos, voice recordings)
  • Contact data (e.g., email addresses, phone numbers)
  • Metadata and communications data (e.g., device information, IP addresses)
  • Usage data (e.g., pages visited, content interactions, access times)


3.2 Categories of Individuals Whose Data We Process

  • Prospective customers and leads
  • Communications contacts
  • Users (e.g., website visitors, app users)
  • Job applicants


3.3 Purposes of Processing

  • Conversion tracking (measuring effectiveness of marketing activities)
  • Direct marketing (e.g., via email or mail)
  • Feedback collection (e.g., via online forms)
  • Interest-based and behavioral marketing
  • Contact inquiries and communications
  • User profiling
  • Remarketing
  • Reach measurement (e.g., access statistics, returning visitor identification)
  • Tracking (e.g., interest- and behavior-based profiling, use of cookies)



4. Legal Bases for Processing

We process personal information in accordance with applicable U.S. federal and state privacy laws, including the California Consumer Privacy Act (CCPA/CPRA, Cal. Civ. Code § 1798.100 et seq.), the Health Insurance Portability and Accountability Act (HIPAA, 45 C.F.R. Parts 160 and 164) where applicable, the CAN-SPAM Act (15 U.S.C. § 7701 et seq.), and other applicable federal and state laws.

The primary bases on which we process your personal information are:

Consent: We process personal information where you have given us clear and affirmative consent for a specific purpose. You have the right to withdraw consent at any time.

Contract Performance: We process personal information as necessary to perform a contract with you or to take steps at your request before entering into a contract.

Legitimate Business Interests: We process personal information where we have a legitimate business interest in doing so, provided that interest is not overridden by your privacy rights.

Legal Obligation: We process personal information where necessary to comply with applicable laws, regulations, or legal processes.


5. Security Measures

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, and destruction, consistent with the sensitivity of the data, including:

  • Physical and electronic access controls
  • Encryption of data in transit and at rest
  • Procedures for handling data subject rights requests and data deletion
  • Incident response procedures
  • Privacy-by-design and privacy-by-default principles in our systems and processes



6. Disclosure of Personal Information

We may share your personal information with third parties in the following circumstances:

  • Service providers who assist with IT services, payment processing, hosting, and other business functions, who are contractually bound to handle your data appropriately
  • Business partners and affiliates in connection with service delivery
  • Legal or regulatory authorities when required by applicable law or court order
  • Successors in interest in the event of a merger, acquisition, or sale of assets

We do not sell your personal information. We enter into appropriate data processing agreements with all service providers who process personal information on our behalf.



7. Cross-Border Data Transfers

We are a U.S.-based company and process data primarily within the United States. If you are located outside the United States, please be aware that your personal information may be transferred to and processed in the United States, where privacy laws may differ from those in your country.

Where we transfer data internationally, we do so in compliance with applicable law, including where required through appropriate safeguards such as Standard Contractual Clauses (SCCs) approved by the European Commission, or the EU-U.S. Data Privacy Framework.


8. Cookies and Tracking Technologies

Cookies are small text files placed on your device when you visit our website. We use cookies and similar technologies (collectively, "cookies") to operate our Online Services, analyze usage, and deliver relevant content and advertising.

8.1 Types of Cookies

Session cookies: Temporary cookies deleted when you close your browser.

Persistent cookies: Remain on your device after you close your browser, enabling us to recognize you on return visits.

First-party cookies: Set directly by us.

Third-party cookies: Set by analytics or advertising partners.

Essential cookies: Necessary for the basic operation of our Online Services.

Analytics, marketing, and personalization cookies: Used to measure reach, track behavior, and deliver personalized content and advertising.

8.2 Your Cookie Choices

Where required by applicable law, we will request your consent before placing non-essential cookies. You may opt out of non-essential cookies at any time via:

  • Your browser settings (note: this may affect site functionality)
  • USA: https://www.aboutads.info/choices
  • Cross-border: http://optout.aboutads.info
  • Canada: https://www.youradchoices.ca/choices



Data Processed

Usage data (pages visited, content interactions, access times); metadata and communications data (device information, IP addresses)

Individuals Affected

Users (website visitors, app users)

Legal Bases

Consent; legitimate business interests



9. Contact Inquiries and Communications

When you contact us (e.g., via contact form, email, phone, or social media), we process the information you provide to the extent necessary to respond to your inquiry and fulfill any related requests.

Responses to inquiries in the context of contractual or pre-contractual relationships are made to fulfill our contractual obligations. Other responses are based on our legitimate business interests in responding to communications efficiently.


Data Processed

Account/registration data (names, addresses); contact data (email, phone); content data (text inputs)

Individuals Affected

Communications contacts

Purposes

Contact inquiries and communications

Legal Bases

Contract performance; legitimate business interests



10. Job Applications and Applicant Communications

We process personal information submitted by job applicants through our online forms, email, or other channels, for the purpose of managing the application process and communicating with applicants.

The legal basis for this processing is contract performance (pre-contractual steps) and, where applicable, your consent (e.g., for retaining your application beyond the active recruitment process).

If you are not hired, we retain your application data for up to 12 months to consider you for future positions — but only if you have given consent for this purpose. You may withdraw consent at any time by emailing privacy@voizeai.com. Upon withdrawal or expiration of the retention period, your application will be permanently deleted, unless a legal retention obligation applies.


11. Interview Transcription (Granola & ChatGPT)

In connection with job interviews, we use software tools to document conversations, specifically Granola (www.granola.ai) and ChatGPT Enterprise (www.openai.com/chatgpt).

11.1 Granola

When using Granola, no audio or video material is stored. Instead, a real-time transcript of the conversation is generated for internal follow-up purposes. Processing is solely for documenting the conversation — not for evaluating applicants.

Transcripts are stored on secure servers in the United States. Granola implements appropriate data protection measures. Please note that, at the time of writing, Granola does not offer a formal Data Processing Agreement (DPA); we will update this notice if this changes.

11.2 ChatGPT Enterprise

When using ChatGPT Enterprise for transcription, processing occurs locally on the device. Audio is deleted immediately after transcription; only the transcript is retained in accordance with voize's retention policies.

OpenAI does not have access to content processed through Enterprise features. Data is not used to train OpenAI's models. See the

For more information, see the OpenAI Enterprise Privacy documentation.

11.3 Legal Basis

Processing is based on your express consent. Consent is voluntary and may be withdrawn at any time with future effect by emailing privacy@voizeai.com.


12. Messenger Communications

We use messaging applications (including Telegram and WhatsApp) for communications purposes. You may also contact us via phone or email using the contact details in this Privacy Policy.

Where messages are end-to-end encrypted, the content of communications is not accessible to the messenger provider. Please use an up-to-date version of the relevant messenger app with encryption enabled.

Please be aware that messenger providers may be able to determine when you communicated with us and collect technical metadata (e.g., device information and, depending on your settings, location data).

Legal Basis: Consent where we request your permission before communicating; contract performance in the context of contractual relationships; legitimate business interests for other communications. We will not share your contact details with messenger platforms without your consent.

Withdrawal: You may withdraw consent or object to messenger-based communication at any time. We delete messages once we have fully addressed an inquiry and no follow-up is anticipated, unless a legal retention obligation applies.


Data Processed

Contact data; usage data; metadata and communications data; content data

Individuals Affected

Communications contacts

Purposes

Contact inquiries and communications; direct marketing

Legal Bases

Consent; legitimate business interests


Services Used

Telegram: End-to-end encrypted broadcasts. Provider: Telegram Messenger Inc. Privacy Policy: https://telegram.org/privacy

WhatsApp: End-to-end encrypted messaging. Provider: WhatsApp LLC, 1601 Willow Road, Menlo Park, CA 94025, USA. Privacy Policy: https://www.whatsapp.com/legal


13. Chatbots

We offer a chatbot feature as a means of communication. When you interact with our chatbot, we may process your personal information, including your platform identifier (if using an online platform), the content of conversations, and timestamps and consent records.

Please be aware that the relevant platform provider may collect metadata about your chatbot interactions for service optimization and security purposes.

Users who opt in to regular chatbot updates may unsubscribe at any time. Upon unsubscription, user data is removed from the recipient list.

Legal Basis: Consent where user permission has been obtained; contract and pre-contract communications where relevant; otherwise legitimate business interests.


Data Processed

Contact data; content data; usage data; metadata

Individuals Affected

Communications contacts; users

Purposes

Contact and communications; direct marketing; reach measurement; tracking; remarketing; conversion measurement; profiling

Legal Bases

Consent; legitimate business interests



14. Surveys and Questionnaires

Surveys we conduct are analyzed anonymously. We only process personal information to the extent technically necessary to deliver and operate the survey (e.g., processing IP addresses for display, or using temporary session cookies to allow survey resumption), or where participants have provided consent.


Data Processed

Contact data; content data; usage data; metadata

Individuals Affected

Communications contacts; users

Purposes

Contact and communications; feedback collection; tracking

Legal Bases

Consent; legitimate business interests


Services Used

Google Forms: Google Cloud Forms. Provider: Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Privacy Policy: https://policies.google.com/privacy. Opt-Out: https://tools.google.com/dlpage/gaoptout


15. Web Hosting and Server Logs

To deliver our Online Services securely and efficiently, we use web hosting providers. In connection with hosting, we may process infrastructure, computing, storage, database, security, and technical maintenance services.

All data generated through use of our Online Services may be processed in connection with hosting, including IP addresses and any inputs made through our Online Services.

Server Log Files: We (or our hosting providers) collect data on every server access, which may include: addresses and names of pages accessed, date and time of access, data volume, success status, browser type and version, operating system, referring URL, and IP addresses.

Server logs are used for security purposes (e.g., detecting and mitigating DDoS attacks) and to ensure server stability and performance.


Data Processed

Content data; usage data; metadata and communications data

Individuals Affected

Users

Legal Bases

Legitimate business interests



16. Newsletter and Email Communications

We send newsletters, emails, and other electronic communications ("Newsletters") only with recipient consent or as otherwise permitted under applicable law, including the CAN-SPAM Act (15 U.S.C. § 7701 et seq.) and applicable state laws.

To subscribe to our Newsletter, you need only provide your email address. We may also request your name for personalization.

Double Opt-In: Newsletter sign-ups use a double opt-in process. After registering, you will receive a confirmation email. Registration is logged to demonstrate compliance, including the time of sign-up, confirmation, and the IP address used.

Unsubscribe / Opt-Out: You may unsubscribe at any time by clicking the unsubscribe link in any Newsletter, or by contacting privacy@voizeai.com. We honor opt-out requests promptly in accordance with CAN-SPAM and applicable state law requirements.

Retention: We may retain unsubscribed email addresses for up to three years to document previously given consent and defend against related claims. We maintain a suppression list to ensure unsubscribed contacts do not receive further communications.


Data Processed

Account/registration data; contact data; metadata and communications data

Individuals Affected

Communications contacts

Purposes

Direct marketing

Legal Bases

Consent; legitimate business interests (where permitted for existing customer communications)

Opt-Out

Unsubscribe link in each Newsletter, or email privacy@voizeai.com



17. Web Analytics and Optimization

We use web analytics tools to analyze traffic to our Online Services and may collect behavioral, interest-based, or demographic information about visitors (e.g., age, gender) as pseudonymous values. We may also conduct A/B testing to optimize our Online Services.

We use IP masking (pseudonymization by truncating IP addresses) to protect user identity. We do not store clear-text user identifiers (such as email addresses or names) in analytics data.


Data Processed

Usage data (pages visited, content interactions, access times)

Individuals Affected

Users

Purposes

Reach measurement; tracking; behavioral analytics; profiling; interest-based marketing

Security Measures

IP masking (pseudonymization)

Legal Bases

Consent; legitimate business interests


Services Used

Google Optimize: Improves Online Services and refines marketing targeting. Provider: Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Privacy Policy: https://policies.google.com/privacy. Opt-Out: https://tools.google.com/dlpage/gaoptout


18. YouTube

Our website embeds videos from YouTube LLC, 901 Cherry Avenue, San Bruno, CA 94066, USA (a subsidiary of Google LLC). We have enabled YouTube's enhanced privacy mode, which means YouTube does not set tracking cookies unless you click to play a video.

When you play a video, your IP address is transmitted to YouTube. If you are logged into a YouTube account, this may be linked to your account (to prevent this, log out of YouTube before playing videos). We have no control over YouTube's subsequent data collection or use.

See YouTube's Privacy Policy: https://policies.google.com/privacy


19. Online Marketing

We process personal information for online marketing purposes, including displaying interest-based advertising and measuring its effectiveness. User profiles may be created and stored in cookies or via similar methods.

We use IP masking to pseudonymize IP addresses. We do not store clear-text user identifiers in marketing profiles. Unless otherwise stated, marketing cookies are retained for up to two years.


Data Processed

Usage data; metadata and communications data

Individuals Affected

Users; prospective customers

Purposes

Tracking; remarketing; behavioral analytics; interest-based marketing; profiling; conversion measurement; reach measurement

Security Measures

IP masking (pseudonymization)

Legal Bases

Consent; legitimate business interests

Opt-Out

See service-provider links below, or disable cookies in browser settings


Opt-Out Resources

  • USA: https://www.aboutads.info/choices
  • Canada: https://www.youradchoices.ca/choices
  • Cross-border: http://optout.aboutads.info


Services Used

Google Tag Manager: Used to manage website tags (including Google Analytics and other Google marketing services). The Tag Manager itself does not process personal data. Provider: Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Privacy Policy: https://policies.google.com/privacy

Google Analytics: Online marketing and web analytics. Provider: Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Privacy Policy: https://policies.google.com/privacy. Opt-Out: https://tools.google.com/dlpage/gaoptout

LinkedIn Insight Tag: Conversion tool from LinkedIn Corporation, 1000 W Maude Ave, Sunnyvale, CA 94085, USA. Creates a cookie capturing IP address, device/browser properties, and page events. Data is encrypted, anonymized within 7 days, and anonymized data deleted within 90 days. LinkedIn shares only anonymized audience and ad performance reports with voize — no personal data is shared. LinkedIn also enables retargeting, allowing voize to display targeted advertising off-site without identifying individual visitors. LinkedIn members can manage advertising preferences in their LinkedIn account settings.


20. Data Retention and Deletion

We delete personal information when it is no longer needed for its original processing purpose, when consent is withdrawn, or when other legal permissions expire.

Where data cannot be deleted because it is required for other lawful purposes (e.g., tax, accounting, or legal retention obligations, or defending legal claims), processing is restricted to those purposes only and the data will not be used for any other purpose.


21. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our data practices or legal requirements. We will notify you of material changes in accordance with applicable law (e.g., by email or prominent notice on our website). We encourage you to review this Privacy Policy periodically.

Where addresses or contact information for third-party companies referenced in this Privacy Policy change over time, please verify current details before reaching out.


22. Your Privacy Rights

22.1 Rights for All Users

Right to Know / Access: You may request information about the personal information we hold about you and receive a copy.

Right to Correction: You may request correction of inaccurate personal information.

Right to Deletion: You may request deletion of your personal information, subject to legal exceptions.

Right to Data Portability: You may request your personal information in a structured, machine-readable format.

Right to Withdraw Consent: Where processing is based on consent, you may withdraw consent at any time without affecting the lawfulness of prior processing.

Right to Opt-Out: You may opt out of direct marketing, profiling, and sharing of personal information for cross-context behavioral advertising at any time.

22.2 Additional Rights for California Residents (CCPA/CPRA)

California residents have the following additional rights under the California Consumer Privacy Act (Cal. Civ. Code § 1798.100 et seq.):

Right to Know: Request disclosure of what personal information we collect, use, disclose, and share.

Right to Delete: Request deletion of personal information we hold about you.

Right to Correct: Request correction of inaccurate personal information.

Right to Opt-Out of Sale or Sharing: We do not sell your personal information. You may opt out of the sharing of your personal information for cross-context behavioral advertising.

Right to Limit Use of Sensitive Personal Information: You may direct us to limit our use of sensitive personal information to what is necessary to provide our services.

Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.

22.3 Additional Rights for Other State Residents

Residents of Virginia (VCDPA), Colorado (CPA), Connecticut (CTDPA), Texas (TDPSA), and other states with applicable privacy laws may have additional rights consistent with those laws. Please contact us at privacy@voizeai.com to exercise any applicable rights.

22.4 How to Exercise Your Rights

To exercise any of the rights described above, please contact us at:

Email: privacy@voizeai.com

Mail: Anyvoice Inc. (voize), 205 W 37th St, WeWork 500 7th Ave, New York, NY 10018

We will respond to verifiable requests within the timeframes required by applicable law (45 days under CCPA, extendable by an additional 45 days where necessary). You may also designate an authorized agent to make requests on your behalf.

22.5 Complaints

If you believe we have not handled your personal information in accordance with applicable law, you may file a complaint with the U.S. Federal Trade Commission at ftc.gov/complaint, or with your state Attorney General's office.


23. Online Meetings and Webinars (Microsoft Teams)

For information about how we process personal information in connection with online meetings, video calls, and webinars conducted via Microsoft Teams, please see our separate Online Events Privacy Notice at voizeai.com/legal/online-events-privacy.


24. Definitions

Conversion Tracking: A process for measuring the effectiveness of marketing activities, typically by placing a cookie on a user's device on the marketing page and retrieving it on the target page (e.g., after a purchase).

IP Masking: A pseudonymization method where the last segment of an IP address is removed so that the address can no longer uniquely identify an individual.

Interest-Based and Behavioral Marketing: Targeting advertising based on predictions about user interests, derived from prior behavior (e.g., pages visited, content viewed, purchase history), stored in profiles.

Personal Information: Any information that identifies or could reasonably be used to identify a specific individual, directly or indirectly, including names, identifiers, IP addresses, cookies, and behavioral data.

Profiling: Automated processing of personal information to evaluate, analyze, or predict aspects of an individual, such as interests, behavior, or location.

Reach Measurement (Web Analytics): Analysis of traffic to an Online Service, including visitor behavior and interests, to help optimize content and services.

Remarketing / Retargeting: Tracking user interest in specific products or content for the purpose of showing related advertising on other websites or platforms.

Tracking: Following user behavior across multiple online services, typically using cookies or server-side tracking to build interest and behavior profiles.

Data Controller: The entity that determines the purposes and means of processing personal information.

Processing: Any operation performed on personal information, including collection, storage, use, disclosure, or deletion.


voize (Anyvoice Inc.) | 205 W 37th St, WeWork 500 7th Ave, New York, NY 10018 | privacy@voizeai.com | www.voizeai.com

This Privacy Policy was last updated on March 31, 2026.

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